Support for computers, software, printers, and other technology including file share access.
Contains steps to follow to claim your college-related Microsoft 365 account and download Office 365 to your personal devices.
Describes the process for adding a printer to your college-owned Mac computer using PrinterLogic software.
Describes the process for adding a printer to your college-owned Windows laptop using PrinterLogic software.
Guide to using the Autodesk web pages to sign up for a student account, allowing the student to use Autodesk products at school and at home.
How to delete temporary browser files, such as cookies, cached images and site data, etc. Clearing the cache can resolve some instances of anomalous browser behavior. Includes instructions for clearing the cache Google Chrome (both Windows and iOS), Mozilla Firefox, Microsoft Edge, Safari (both MacOS and iOS), and Opera.
This Article will guide you through how to claim your MyPima account to gain access to the college resources.
This article will instruct you on how to back up saved bookmarks from the Mozilla Firefox, Google Chrome, Apple Safari, Microsoft Edge, Opera and Microsoft Internet Explorer browsers.
Steps to follow to use Pima's self-enrollment portal to set up Duo multi-factor authentication to use a smartphone app, fob, or landline. You use Duo to verify your identity when logging in to College websites or web applications.
Answers to frequently asked questions about the purpose and use of Duo for multi-factor authentication to verify identity of people using single sign-on when logging in to Pima College browser-based pages and applications.
This article provides an overview of the steps required to connect to and map file shares.
This article provides an overview of the steps required to connect to and map file shares.
This article provides an overview of the steps required to connect to the GlobalProtect VPN which is required to access Banner, File Shares and Remote Desktop from outside the college
This article describes the process for upgrading the operating system on your College-owned Mac computer using the Self Service application.
How to connect your Windows computer to Pima Community College network printers.
As of 7/23/2022, the College license to use Symantec Endpoint Protection (SEP) expires, the terms of which require faculty and staff who had installed SEP on their personal devices to remove it. This article provides instruction on how to remove SEP from Windows PCs and Mac computers. It also includes recommendations from IT Security on free antivirus software to use in place of SEP.
Guide to familiarize users with the hotspot device and procedure to connect to its Wi-Fi network, including troubleshooting information for common problems.