Operating System Support Lifecycle

This KB article outlines the lifecycle of the support we offer for various desktop and laptop operating systems. It covers the support timeframe for an OS from testing status through to end of life (EOL). We will also incorporate new operating system versions as they are announced by the vendors.

When possible, we link to the vendor or developer's own notes on release support and lifecycles. Our support lifecycle information can be found in the table below and can be downloaded in a PDF link (found below).

Please note that Apple does not officially release information on OS version releases and lifecycles in a schedule or forecast. 

OS Support Statuses

Testing

This platform is not yet supported.

Active

This platform is supported and new machines will be built with this platform.

Phasing Out

We are actively working to migrate assets away from this platform. Platforms go in to this status automatically 6 months before the vendor’s End of Support Date. Platforms may be placed in this status before that time.

EOL

This platform is no longer supported. Software support will be dropped from any asset running this platform. Other levels of support may be dropped as circumstances warrant. A valid reason is required to maintain an asset running this platform past the End of Support date. All exceptions must be logged and periodically reviewed.

 

Support Lifecycle Guide

As of: October 15, 2024

OS
Family

Operating
System

Latest
Update

Support
Status

Vendor
Release Date

Start of
Support

Vendor
EOL Date

Windows
Desktop

Windows 11

24H2

Active

10/1/2024

10/1/2024

10/12/2027

23H2

Active

10/31/2023

10/31/2023

11/10/2026

Windows 10
Semi-Annual Channel

22H2

Phasing Out

10/28/2022

10/18/2022

10/14/2025

21H2

EOL

11/16/2021

6/1/2022

6/11/2024

 

OS
Family

Operating
System

Latest
Update

Support
Status

Vendor
Release Date

Start of
Support

Vendor
EOL Date

macOS

macOS
Sequoia

15.0

Testing

10/2024

10/2024

~ 10/2027
see note

macOS
Sonoma

14.0

Active

10/2023

10/2023

~ 10/2026
see note

macOS
Ventura

13.0

Active

10/2022

11/28/2022

~ 11/2025
see note

macOS
Monterey

12.0

Phasing Out

10/2021

10/2021

~ 11/2024
see note

macOS
Big Sur

11.0

EOL

11/2020

12/11/2020

~ 11/2023
see note

macOS
Catalina

10.15

EOL

10/7/2019

12/16/2019

~ 11/2022
see note

 

Note: Apple does not publish official EOL dates, but typically provides security updates for the current release of macOS, as well as the previous two releases.

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