Operating System Support Lifecycle

This KB article outlines the lifecycle of the support we offer for various desktop and laptop operating systems. It covers the support timeframe for an OS from testing status through to end of life (EOL). We will also incorporate new operating system versions as they are announced by the vendors.

When possible, we link to the vendor or developer's own notes on release support and lifecycles. Our support lifecycle information can be found in the table below and can be downloaded in a PDF link (found below).

Please note that Apple does not officially release information on OS version releases and lifecycles in a schedule or forecast. 

OS Support Statuses

Testing

This platform is not yet supported.

Active

This platform is supported and new machines will be built with this platform.

Phasing Out

We are actively working to migrate assets away from this platform. Platforms go in to this status automatically 6 months before the vendor’s End of Support Date. Platforms may be placed in this status before that time.

EOL

This platform is no longer supported. Software support will be dropped from any asset running this platform. Other levels of support may be dropped as circumstances warrant. A valid reason is required to maintain an asset running this platform past the End of Support date. All exceptions must be logged and periodically reviewed.

 

Support Lifecycle Guide

As of: November 6, 2021

OS Family

Operating System

Latest Update or Service Pack

Support Status

Vendor Release Date

Start of Support

End of Support

Vendor EOL Date

Windows
Desktop

Windows 10
Semi-Annual Channel

21H2

Active

11/16/2021

6/1/2022

6/1/2024

6/11/2024

21H1

Phasing Out

5/18/2021

8/1/2021

11/1/2022

12/13/2022

20H2

Phasing Out

10/20/2020

8/1/2021

11/1/2022

5/9/2023

1909

EOL

3/28/2019

8/1/2020

11/1/2021

5/10/2022

1903

EOL

5/21/2019

11/1/2019

6/1/2020

12/8/2020

1809

EOL

11/13/2018

5/1/2019

11/1/2020

5/11/2021

1803

EOL

4/30/2018

10/1/2018

11/1/2020

5/11/2021

Windows 7

 

EOL

10/22/2009

n/a

n/a

1/10/2023

 

OS Family

Operating System

Latest Update or Service Pack

Support Status

Vendor Release Date

Start of Support

End of Support

Vendor EOL Date

macOS

macOS
Ventura

13.0

Active

10/2022

11/28/2022

11/2025

~ 2025
see note

macOS
Monterey

12.0

Active

10/2021

02/2022

11/2024

~ 2024
see note

macOS
Big Sur

11.0

Active

11/2020

12/11/2020

11/2023

~ 2023
see note

macOS
Catalina

10.15

Phasing Out

10/7/2019

12/16/2019

11/2022

~ 2022
see note

macOS
Mojave

10.14

EOL

9/24/2018

12/3/2018

11/2021

~2021
see note

macOS
High Sierra

10.13

EOL

9/25/2017

3/5/2018

12/2020

~2020
see note

macOS
Sierra

10.12

EOL

9/20/2016

1/1/2017

11/2019

~2019
see note

 

Note: Apple does not publish official EOL dates, but typically provides security updates for the current release of macOS, as well as the previous two releases.

Details

Article ID: 133029
Created
Tue 7/6/21 11:42 AM
Modified
Wed 1/25/23 12:27 AM