Introduction
Clearing a browser’s cache of website data and images can frequently resolve anomalous or glitchy browser behavior. This article includes instructions for clearing the cache on these browsers in use by the Pima College community.
Instructions
Google Chrome
To clear cache and cookies in Google Chrome, follow these steps:
Windows and MacOS
- In the upper-right corner, next to your profile avatar, click the three vertical dots .
- Click Delete browsing data.
- At the top of the Delete Browsing Data window, click All time to mark all stored browsing data for deletion.
- Check the boxes for Cookies and other site data, and Cached images and files.
- Click Delete data.
For more information, please review Google’s guide: Clear cache & cookies [External Link].
iOS
- In the lower-right corner, tap the three horizontal dots .
- Scroll down to Delete Browsing Data, and then tap it.
- Set the Time Range to All Time.
- Tap Browsing data and ensure there are check marks for Cached Images and Files and Cookies, Site Data, then select the check mark in the upper-right corner.
- At the bottom of the screen, tap Delete data.
Chrome displays a visual confirmation that it deleted your data.
For more information, please review Google’s guide: Clear cache & cookies [External Link].
Android
- In the upper-right corner, tap the three vertical dots .
- Tap History, and then tap Clear Browsing Data.
- Set the Time Range to All Time and ensure there are check marks for both Cached Images and Files and Cookies and Site Data.
- At the bottom of the screen, tap Clear Data.
- A pop-up window asks you to verify the data removal. Tap Clear Data again.
For more information, please review Google’s guide: Clear cache & cookies [External Link].
Mozilla Firefox
To clear cache and cookies in Mozilla Firefox, follow these steps:
Windows and MacOS
- In the upper-right corner, click the menu , and then click History.
- Click Clear Recent History.
- From the When: drop-down menu, click Everything.
- Select both the Temporary cached files and pages and Cookies and site data options, and then click Clear.
For more information, please review Mozilla’s guide: Clear cookies and site data in Firefox [External Link].
Microsoft Edge
To clear cache and cookies in Microsoft Edge, follow these steps:
Windows
- In the upper-right corner, click the three horizontal dots , and then click Delete browsing data.
- On the Time range drop-down menu, select All time.
- Check the boxes for Cookies and other site data and Cached images and files, and then click Clear now.
For more information, please review Microsoft’s guide: View and delete browser history in Microsoft Edge [External Link].
Apple Safari
To clear cache and cookies in Safari, follow these steps:
MacOS
- On the Menu Bar, click Safari, and then click Preferences.
- Click the Privacy tab.
- Click Manage Website Data.
- Click Remove All, then Remove Now.
- Click Done.
For more information, please review Apple’s guide: Clear your cache and cookies in Safari on Mac [External Link].
iOS
- Go to the Safari app on your iPhone.
- Tap the open book icon, then tap the clock icon.
- In the upper-right, tap the three horizontal dots , and then tap Clear.
- Under Clear Timeframe, choose how much of your browsing history to clear.
Note: If you have Safari profiles set up, select a profile to clear only the history of that profile, or select All Profiles.
- Tap Clear History.
For more information, please review Apple’s guide: Clear your cache and cookies on iPhone [External Link].
Opera
To clear cache and cookies in Opera, follow these steps:
Windows and MacOS
- Press Ctrl+H (Cmd+H on MacOS) to open the History page.
- In the upper-right corner, click Clear browsing data.
- Select Cookies and other site data and Cached images and files.
- Click Clear data.
For more information, please review Opera’s guide: How to clear cookies, cache, history – everything [External Link].
Additional Troubleshooting
- Try a Different Browser
- If the issue persists, try accessing the website using a different browser.
- Reboot the Device
- If the issue persists after trying a different browser, try rebooting your device.
- Try a Different Computer
- If the issue continues to persist, try accessing the website from a different computer.
- If the issue persists, repeat steps 1 and 2 on the new computer.
- Contact IT
- If none of the steps above resolve the issue, please contact the IT Service Desk.