Accessing Your Microsoft 365 Account

  1. Go to office.com and enter your full Pima email address, select Next, and then enter your Pima password.

Some people report seeing a message like the one shown below, either because they aren't registered or because there is an issue with their account.

  1. Microsoft will request more information; select Next.

  1. At this point, Microsoft 365 will ask you to verify your identity and set a method of recovery for your account by providing either a phone number or an email. You may choose which you prefer to use.

  1. Once you have entered your personal authentication information select Next, then Finish.

  1. Microsoft will ask if you would like to stay signed in, select Yes if you do not want to have to sign in each time you use Microsoft 365.

  1. If you see the warning below, please allow the requested time before reloading the page. If the problem persists for more than 30 minutes, please contact the Help Desk at 520-206-4900 or submit a ticket.

  1. Once your account is active your dashboard will appear; it should look similar to the image shown here.

  1. You will notice, in the upper right-hand corner, the option to ‘Install Office”. You may not install Office on your College-owned device; it should already be there. In addition, you can access Office 365 through a web browser. Also, you can install Office 365 on up to five of your personal devices.

  1. Your Microsoft 365 account will be active for as long as your contract/credentials with Pima Community College remain active.
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Details

Article ID: 116531
Created
Fri 9/18/20 1:32 PM
Modified
Tue 3/26/24 9:36 AM

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Over the summer of 2022, PCC upgraded Microsoft Office on all college-owned computers, from Office Professional 2016 to Office 365. This FAQ answers questions related to the transition, to signing into Office.com, and to getting Office 365 set up and activated.