Initial Login to the Intelligent Hub - Windows

Introduction

After your computer has been migrated to Workspace ONE, the Intelligent Hub is where you’ll find applications that have been installed and applications that can be installed as needed. Before you can use it, you need to perform an initial login to the Intelligent Hub.

Process

  1. Enter your username at the screen like the one shown here, and then click Next.Image of Intelligent Hub log in page showing a field for username, a Remember this setting checkbox, and a button labeled Next.
  2. The Hub shows the standard College single sign-on page; use it to log in as usual.Image of Intelligent Hub displaying the SSO page, which contains fields for Username and Password and a button labeled Login.
  3. The Hub displays a message like the one shown here while it sets up your workspace, a process that can take 5–10 minutes.Image of Intelligent Hub displaying the message that it is setting up your workspace, which could take a few minutes.
  4. After the Hub has finished setting up your workspace, it asks you to agree to its collection of data regarding your usage so the company can improve it and develop new app features. Click I Agree.Image of Intelligent Hub displaying a message that it wants to collect data regarding your use of the software. Below the message is a button labeled I agree and another button labeled Not now.
  5. When the Hub displays the Activity Monitor page, familiarize yourself with the layout, and then click Get Started.Image of the Intelligent Hub Activity Monitor page, which shows a welcome message on the left. On the right is a list of applications that are being or have been installed. Toward the lower-left is a button labeled Get Started.
  6. The Hub opens its app catalog. On the left, click Apps to display the installed applications and available applications. By default, the Hub installs most of the applications that staff and students use every day, such as Google Chrome, Mozilla Firefox, Adobe Acrobat Reader, and so forth.Screen capture of the Intelligent Hub app catalog page. The left edge strip shows Favorites, the Apps display is selected and the rest of the screen shows the recommended apps, each represented by its own rectangular tile.

Understanding the Apps Page

  1. Note the three tabs at the top: Recommended, Updates, and All Apps. They contain:
    • Recommended: Commonly used apps.
    • Updates: Apps for which there is a new version. The Hub typically installs new versions on college computers automatically.
    • All Apps: Every app available for you to use, including apps that are already installed.
  2. Notice the icon to the left of the star in the lower-right corner of each application tile. They have these meanings:
An ellipsis, or three horizontal dots, indicates that the application is installed and up to date. This example shows Adobe Acrobat Reader DC as already installed. Image of the rectangular tile for the Adobe Acrobat Reader DC app. The tile shows the app icon image, the app size and version, and the ellipsis icon.  
A circle around the letter i indicates that the application is installed but there is an available update version. This example shows that Google Chrome has an update. Image of the rectangular tile for the Google Chrome app. This tile shows the update version available indicator.  
An arrow pointing down to a horizontal line indicates that the application is not installed but is available if you want to install it. This example shows that InkScape is available for installation. Image of the rectangular tile for the Inkscape app. This tile shows the download and install button.  

Opening the Intelligent Hub

  1. If you have closed the Intelligent Hub and need to reopen it, press the Windows key on your keyboard, or click the Start Menu.
  2. Browse the menu or search for Hub.
    Image of the Workspace One Intelligent Hub item as it appears on the windows start menu.

 

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