Running a Full System Antivirus Scan

Introduction

This article provides instructions for running a full antivirus scan using the Cisco Secure Endpoint Antivirus software. A full scan within the last seven days is required to use the GlobalProtect VPN client to access Pima's network remotely.

Instructions

Follow the steps below to initiate a full system scan. Or you can watch a video of the scan process.

  1. Use either of the two methods below to open the Cisco Secure Endpoint app so you can start a full system scan:
    • Method 1:
      1. In the lower-right corner of your screen, show the hidden icons by clicking the up arrow on the taskbar.
      2. Double-click the Cisco Secure Endpoint icon. The Secure Endpoint window opens.
    • Method 2:
      1. In the Search box on the taskbar, type Cisco.
      2. Click Open. The Secure Endpoint window opens.
  2. Click Scan Now.
  3. Click Full Scan.
    • A scan progress window shows details of the process.
  4. When the scan is complete, if it shows “no threats detected,” then click Close; otherwise, submit a ticket to let us know.
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