Fixing Alternate Keyboard Characters

Details

You may find that your keyboard is producing unexpected characters when typing. This can happen with characters on the number row or special characters like /, ?, and \.

For example, instead of a / or ?, you may see é or É.

Solution

  1. Press Windows Key + I to open Settings
  2. Navigate to the Time & Language tab, then click Typing
  3. Select Advanced keyboard settings.
  4. Under the Override for default input method section, click on the drop-down list and ensure the correct keyboard layout is selected. 

If these steps do not resolve the issue, please submit a ticket to let us know.

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