Duo multi-factor authentication (MFA) adds a second layer of security to protect Pima accounts from unauthorized access.

Articles (8)

Pinned Article Duo MFA Enrollment Quick Start Guide

Steps to follow to use Pima's self-enrollment portal to set up Duo multi-factor authentication to use a smartphone app, fob, or landline. You use Duo to verify your identity when logging in to College websites or web applications.

Duo MFA - Adding a New Device or Replacing a Lost Device

This article provides instructions on how to add a new smartphone or tablet to an existing Duo multi-factor authentication (MFA) account. It also provides recovery steps for users who have lost access to their original Duo-registered device.

Duo MFA - Enrolling a Duo Security Key

Key fobs are not currently available for self-enrollment in Duo. However, activation and enrollment instructions will be provided here once they become available.

Duo MFA - Enrolling a Phone Number in Duo

This article provides instructions for enrolling a landline or basic cell phone (non-smartphone) in Duo Multi-Factor Authentication (MFA). This method allows you to verify your identity via a voice call or an SMS text message.

Duo MFA - Enrolling the Duo Mobile App

This article provides step-by-step instructions for enrolling in Duo Multi-Factor Authentication (MFA) using the Duo Mobile App.

Duo MFA - Not Receiving Push Notifications from Duo Mobile

This article provides simple steps to follow if you're not getting Duo push notifications on your phone or tablet.

Duo MFA - Options Missing or Bypass Code Only

This article explains how to resolve an issue where your Duo login shows no authentication options or only a Bypass Code. This happens when Duo is set up using a device-specific method.

Duo Multi-Factor Authentication for SSO FAQ

Answers to frequently asked questions about the purpose and use of Duo for multi-factor authentication to verify identity of people using single sign-on when logging in to Pima College browser-based pages and applications.