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Answers to frequently asked questions about the purpose and use of Duo for multi-factor authentication to verify identity of people using single sign-on when logging in to Pima College browser-based pages and applications.

This article explains how to resolve an issue where your Duo login shows no authentication options or only a Bypass Code. This happens when Duo is set up using a device-specific method.

This article provides simple steps to follow if you're not getting Duo push notifications on your phone or tablet.

This article outlines the identity verification process for users who have lost access to Duo Multi-Factor Authentication (MFA) due to a lost, broken, or replaced mobile device.

This article provides step-by-step instructions for enrolling in Duo Multi-Factor Authentication (MFA) using the Duo Mobile App.

This article provides step-by-step instructions for enrolling in Duo Multi-Factor Authentication (MFA) using the Duo Mobile App using only a Smartphone.

Key fobs are not currently available for self-enrollment in Duo. However, activation and enrollment instructions will be provided here once they become available.

This article provides instructions on how to add a new smartphone or tablet to an existing Duo multi-factor authentication (MFA) account.

Steps to follow to use Pima's self-enrollment portal to set up Duo multi-factor authentication to use a smartphone app, fob, or landline. You use Duo to verify your identity when logging in to College websites or web applications.