Popular Services
Ensure you are signed-in in the top right corner of the page to see our full list of supported services. Use this general request form if you are unable to locate a more specific service via the Service Catalog above.
Request software or application installation on computers or mobile devices.
Technical assistance for Pima-owned software: Installation, general usage, troubleshooting errors, and assistance with contacting technical support.
Need assistance with your MyPima account, including password resets, login issues, or accessing Pima systems like D2L, Office 365, or Google services? Request help here.
Request a laptop or other IT-provided equipment.
Hardware troubleshooting and repair for all PCC-owned computing devices assigned to employees and peripherals excluding printers.
Use this service to request a special role on a course you do not directly teach.
Submit a ticket to notify us of any IT-related issues affecting your hardware, software, or services.
Duo Multi-Factor authentication (MFA) is used to verify your identity to help keep your access secure.
Submit a request to purchase software for college-owned devices.
Request VPN access to allow remote connections to the PCC network to access internal services including Banner, file shares, HVAC systems, or WinSCP.
Request a new phone, phone move, or other phone-related service.
Submit a request to purchase IT hardware or get a quote.
Request IT or A/V setup or support for scheduled events.
Use this service to request TDX Admins to make changes or create new services within TeamDynamix.
Request a new service, support or report a problem with any Google Services.
Request support or report a problem with classroom technology.
Hardware needs to be moved from one location to another, use this form if you or someone else is moving to a new location. Hardware may include computers (desktops & laptops), tablets (iPads & Surfaces), printers, and peripherals.
Ask questions regarding SLO, PLO, CLO or any type of learning outcome, along with Program Review questions or issues. This service should also be used to ask questions or report issues regarding the eLumen system and/or training.