Ensure you are signed-in in the top right corner of the page to see our full list of supported services. Fill out this general request form if you are unable to locate a more specific service via the Service Catalog above.
Request software or application installation on computers or mobile devices.
Submit a request for a quote or the purchase of IT equipment.
Request a laptop for staff use.
Request a new phone, phone move, or voicemail setup.
Technical assistance for Pima-owned software: Installation, general usage, troubleshooting errors, and assistance with contacting technical support.
Request printer support or report a printing problem.
Request support or report a problem with classroom technology.
Request support for a new service or a modification to an existing Enterprise Systems supported service.
Submit a request to purchase software for college-owned devices.
Hardware troubleshooting and repair for all PCC-owned computing devices assigned to employees and peripherals excluding printers.
General D2L/Brightspace support if no other services apply.
Use this service to request a special role on a D2L course you do not directly teach.
Request a new service, support or report a problem with any Google Services.
Accounts Receivable Services
Report a problem with an existing Enterprise Systems supported service.
Request IT or A/V setup or support for scheduled events.
Request VPN access to allow remote connections to the PCC network to access internal services. (Banner, File share, HVAC, Winscp, or Remote Desktop Access)
Get help creating and editing PCC web pages and related content.
Submit a request for an IT project.
Use this service to request a CRN to be cloned in D2L.
Request Google Shared Drive or Network File Share Access.
Use this service to request TDX Admins to make changes or create new services within TeamDynamix
Reset your password 24 hours a day / 7 days a week by answering your security questions or by email
Request educational technology consultations, training, and support.