Popular Services

Ensure you are signed-in in the top right corner of the page to see our full list of supported services. Use this general request form if you are unable to locate a more specific service via the Service Catalog above.


Request software or application installation on computers or mobile devices.


Submit a request for a quote or the purchase of IT equipment.


Request a new phone, phone move, or other phone-related service.


General D2L/Brightspace support if no other services apply.


Hardware troubleshooting and repair for all PCC-owned computing devices assigned to employees and peripherals excluding printers.


Submit a request to purchase software for college-owned devices.


Request IT or A/V setup or support for scheduled events.


Request VPN access to allow remote connections to the PCC network to access internal services including Banner, file shares, HVAC systems, or WinSCP.


Request printer support or report a printing problem.


Technical assistance for Pima-owned software: Installation, general usage, troubleshooting errors, and assistance with contacting technical support.


Request support for a new service or a modification to an existing Enterprise Systems supported service.


Hardware needs to be moved from one location to another, use this form if you or someone else is moving to a new location. Hardware may include computers (desktops & laptops), tablets (iPads & Surfaces), printers, and peripherals.


Use this service to request a special role on a course you do not directly teach.


Use this service to request TDX Admins to make changes or create new services within TeamDynamix


Duo Multi-Factor authentication (MFA) is used to verify your identity to help keep your access secure.


Request support or report a problem with classroom technology.


Get help creating and editing PCC web pages and related content.


Use this service to report a problem with your telephone.


Need help with your Pima account password or having trouble logging into Pima systems like Pima-owned computers, D2L, Office 365, or Google services? Request assistance here.


Use this service to request that a new Shell course be created.


Request Google Shared Drive or Network File Share Access.