Popular Services
Ensure you are signed-in in the top right corner of the page to see our full list of supported services. Use this general request form if you are unable to locate a more specific service via the Service Catalog above.
Request software or application installation on computers or mobile devices.
Technical assistance for Pima-owned software: Installation, general usage, troubleshooting errors, and assistance with contacting technical support.
Need assistance with your MyPima account, including password resets, login issues, or accessing Pima systems like D2L, Office 365, or Google services? Request help here.
Request a laptop or other IT-provided equipment.
Request a new phone, phone move, or other phone-related service.
Submit a request to purchase IT hardware or get a quote.
Submit a ticket to notify us of any IT-related issues affecting your hardware, software, or services.
Request IT or A/V setup or support for scheduled events.
Submit a request to purchase software for college-owned devices.
Duo Multi-Factor authentication (MFA) is used to verify your identity to help keep your access secure.
Use this service to request a special role on a course you do not directly teach.
Request VPN access to allow remote connections to the PCC network to access internal services including Banner, file shares, HVAC systems, or WinSCP.
Use this service to request TDX Admins to make changes or create new services within TeamDynamix.
Hardware troubleshooting and repair for all PCC-owned computing devices assigned to employees and peripherals excluding printers.
Our Tech Corner help desks provide on-campus tech support for PCC students and employees for personal computer equipment. Services include hardware and software troubleshooting, malware removal, WiFi setup, and more.
Request a new service, support or report a problem with any Google Services.
Reset your password 24 hours a day / 7 days a week by answering your security questions or by email
Request support or report a problem with classroom technology.