Popular Services
Ensure you are signed-in in the top right corner of the page to see our full list of supported services. Use this general request form if you are unable to locate a more specific service via the Service Catalog above.
Request software or application installation on computers or mobile devices.
Request a laptop or other IT-provided equipment.
Technical assistance for Pima-owned software: Installation, general usage, troubleshooting errors, and assistance with contacting technical support.
Submit a request to purchase IT hardware or get a quote.
Hardware troubleshooting and repair for all PCC-owned computing devices assigned to employees and peripherals excluding printers.
Request a new phone, phone move, or other phone-related service.
Request support or report a problem with classroom technology.
Request VPN access to allow remote connections to the PCC network to access internal services including Banner, file shares, HVAC systems, or WinSCP.
Request a new service, support or report a problem with any Google Services.
Submit a request to purchase software for college-owned devices.
Use this service to request a special role on a course you do not directly teach.
Request IT or A/V setup or support for scheduled events.
Need help with your Pima account password or having trouble logging into Pima systems like Pima-owned computers, D2L, Office 365, or Google services? Request assistance here.
Request Google Shared Drive or Network File Share Access.
Use this service to request TDX Admins to make changes or create new services within TeamDynamix
Hardware needs to be moved from one location to another, use this form if you or someone else is moving to a new location. Hardware may include computers (desktops & laptops), tablets (iPads & Surfaces), printers, and peripherals.
Our Tech Corner help desks provide on-campus tech support for PCC students and employees for personal computer equipment. Services include hardware and software troubleshooting, malware removal, WiFi setup, and more.
Use this service to report a problem with your telephone.