Popular Services

Ensure you are signed-in in the top right corner of the page to see our full list of supported services. Use this general request form if you are unable to locate a more specific service via the Service Catalog above.


Request software or application installation on computers or mobile devices.


General D2L/Brightspace support if no other services apply.


Hardware troubleshooting and repair for all PCC-owned computing devices assigned to employees and peripherals excluding printers.


Need assistance with your MyPima account, including password resets, login issues, or accessing Pima systems like D2L, Office 365, or Google services? Request help here.


Request printer support or report a printing problem.


Technical assistance for Pima-owned software: Installation, general usage, troubleshooting errors, and assistance with contacting technical support.


Submit a ticket to notify us of any IT-related issues affecting your hardware, software, or services.


Request a new phone, phone move, or other phone-related service.


Request IT or A/V setup or support for scheduled events.


Use this service to request that a new Shell course be created.


Use this service to request a special role on a course you do not directly teach.


Report a problem with an existing Enterprise Systems supported service.


Submit a request to purchase software for college-owned devices.


Use to request support when your card or your vendor's or contractor's card is experiencing difficulties.


Request support or report a problem with classroom technology.


Use this service to request a CRN to be cloned in D2L.


Request a new service, support or report a problem with any Google Services.


Get help creating and editing PCC web pages and related content.


Submit a request to purchase IT hardware or get a quote.


Duo Multi-Factor authentication (MFA) is used to verify your identity to help keep your access secure.