Popular Services

Ensure you are signed-in in the top right corner of the page to see our full list of supported services. Use this general request form if you are unable to locate a more specific service via the Service Catalog above.


Request software or application installation on computers or mobile devices.


Technical assistance for Pima-owned software: Installation, general usage, troubleshooting errors, and assistance with contacting technical support.


Use this service to submit a ticket for Menlo Security Browser


General D2L/Brightspace support if no other services apply.


Hardware troubleshooting and repair for all PCC-owned computing devices assigned to employees and peripherals excluding printers.


Use this service to request a special role on a course you do not directly teach.


Request support or report a problem with classroom technology.


Need assistance with your MyPima account, including password resets, login issues, or accessing Pima systems like D2L, Office 365, or Google services? Request help here.


Submit a ticket to notify us of any IT-related issues affecting your hardware, software, or services.


Submit a request to purchase IT hardware or get a quote.


Need help with your CIS class virtual machine? Use this form to submit a help request!


Request printer support or report a printing problem.


Request a new phone, phone move, or other phone-related service.


Duo Multi-Factor authentication (MFA) is used to verify your identity to help keep your access secure.


Request IT or A/V setup or support for scheduled events.


Request VPN access to allow remote connections to the PCC network to access internal services including Banner, file shares, HVAC systems, or WinSCP.


Request a new service, support or report a problem with any Google Services.


Use this service to request TDX Admins to make changes or create new services within TeamDynamix.


Submit a request to purchase software for college-owned devices.


Use this service to request that a new Shell course be created.


Request Google Shared Drive or Network File Share Access.


Submit a request for an IT project.


Hardware needs to be moved from one location to another, use this form if you or someone else is moving to a new location. Hardware may include computers (desktops & laptops), tablets (iPads & Surfaces), printers, and peripherals.