Popular Services
Ensure you are signed-in in the top right corner of the page to see our full list of supported services. Use this general request form if you are unable to locate a more specific service via the Service Catalog above.
Request software or application installation on computers or mobile devices.
Use this service to submit a ticket for Menlo Security Browser
Request a laptop or other IT-provided equipment.
Technical assistance for Pima-owned software: Installation, general usage, troubleshooting errors, and assistance with contacting technical support.
Hardware troubleshooting and repair for all PCC-owned computing devices assigned to employees and peripherals excluding printers.
Use this service to request TDX Admins to make changes or create new services within TeamDynamix.
Need assistance with your MyPima account, including password resets, login issues, or accessing Pima systems like D2L, Office 365, or Google services? Request help here.
Use this service to request a special role on a course you do not directly teach.
Submit a ticket to notify us of any IT-related issues affecting your hardware, software, or services.
Request IT or A/V setup or support for scheduled events.
Need help with your CIS class virtual machine? Use this form to submit a help request!
Submit a request to purchase IT hardware or get a quote.
Request Google Shared Drive or Network File Share Access.
Request support or report a problem with classroom technology.
Request a new phone, phone move, or other phone-related service.
Request VPN access to allow remote connections to the PCC network to access internal services including Banner, file shares, HVAC systems, or WinSCP.
Request a new service, support or report a problem with any Google Services.
Duo Multi-Factor authentication (MFA) is used to verify your identity to help keep your access secure.
Use this service request for College issued cellular devices, or to request a change to an existing College cellular plan.
Submit a request to purchase software for college-owned devices.
Hardware needs to be moved from one location to another, use this form if you or someone else is moving to a new location. Hardware may include computers (desktops & laptops), tablets (iPads & Surfaces), printers, and peripherals.