Popular Services
Ensure you are signed-in in the top right corner of the page to see our full list of supported services. Use this general request form if you are unable to locate a more specific service via the Service Catalog above.
Duo Multi-Factor authentication (MFA) is used to verify your identity to help keep your access secure.
Request software or application installation on computers or mobile devices.
Need assistance with your MyPima account, including password resets, login issues, or accessing Pima systems like D2L, Office 365, or Google services? Request help here.
Request a laptop or other IT-provided equipment.
Submit a request to purchase IT hardware or get a quote.
Technical assistance for Pima-owned software: Installation, general usage, troubleshooting errors, and assistance with contacting technical support.
Submit a ticket to notify us of any IT-related issues affecting your hardware, software, or services.
Hardware troubleshooting and repair for all PCC-owned computing devices assigned to employees and peripherals excluding printers.
Submit a request to purchase software for college-owned devices.
Request a new phone, phone move, or other phone-related service.
Request a new service, support or report a problem with any Google Services.
Use this service to request TDX Admins to make changes or create new services within TeamDynamix.
Request support or report a problem with classroom technology.
Request IT or A/V setup or support for scheduled events.
Use this service to request a special role on a course you do not directly teach.
Hardware needs to be moved from one location to another, use this form if you or someone else is moving to a new location. Hardware may include computers (desktops & laptops), tablets (iPads & Surfaces), printers, and peripherals.
Request Google Shared Drive or Network File Share Access.
Request VPN access to allow remote connections to the PCC network to access internal services including Banner, file shares, HVAC systems, or WinSCP.
Our Tech Corner help desks provide on-campus tech support for PCC students and employees for personal computer equipment. Services include hardware and software troubleshooting, malware removal, WiFi setup, and more.
This service is to be used to request Oracle Client install and related ODBC configuration.
Use this service request for College issued cellular devices, or to request a change to an existing College cellular plan.
Use this service to report a problem with your telephone.