Find general information and fixes for Banner here.

Articles (9)

Banner Administrative Pages and Firefox Issues

Banner Administrative Pages and Firefox Issues

Banner Document Management Access

Describes how to access and use Banner Document Management (BDM), including tips to make your browser most compatible with BDM.

Banner Error - 504 Gateway Time-out

This article provides steps to take if you see the "504 Gateway Time-out" Banner error message.

Banner Timeout Fixes

This article contains information and suggestions that may remove causes of early or unexpected Banner timeout instances.

How to Configure a Computer to Open Mailto Links in a Web Browser

This article provides instructions for setting the default browser to handle mailto links on Windows and macOS devices.

How to Request Auditor Access to Banner

This article provides the procedure for Pima Community College staff members to request Banner access for external auditors, such as representatives from the Arizona Auditor General's Office.

Resolving Inaccurate Job Titles in Banner - Public

This article provides guidance on how to correct an inaccurate job title on a Google profile card and/or the employee directory.

Updating the Employee and Department Phone Directory

This document provides detailed instructions on how to update the phone directory for both employees and departments.