Introduction
This article provides the procedure for Pima Community College staff members to request Banner access for external auditors, such as representatives from the Arizona Auditor General's Office.
Details
Step 1: Request Account Creation
- The Pima Community College employee who will collaborate with the external Auditor must send an email to ESC-employee-processing@pima.edu. This email must include the following information regarding the external Auditor:
- Full name
- Date of birth
- Employment start date
- Employment end date
- Purpose for the account (e.g., Arizona Auditor General's Office)
- The ESC will generate the account and reply with the Auditor's A number and Username once created.
- The auditor will also receive an email from pcc-identity@pima.edu with instructions to set up their account.
If the Auditor encounters issues setting up their account, please submit a Help with MyPima Account service, and the IT Service Desk team will assist.
Step 2: Submit a General Banner Request
Once the ESC provides the account information, the Pima Community College employee must submit a General Banner Request to configure the Banner account with the appropriate auditor permissions using the Auditor's number and Username.
The external auditor must have a provisioned account and an assigned A# before a General Banner Request can be submitted for auditor permissions.
Step 3: Request VPN Access
After Banner access is granted, the Pima Community College employee must submit a VPN Access Request on behalf of the external Auditor. This allows the external Auditor to securely log in to Banner from a remote location.