Duo multi-factor authentication (MFA) adds a second layer of security to protect Pima accounts from unauthorized access.

Articles (5)

Pinned Article Duo MFA Enrollment Quick Start Guide

Steps to follow to use Pima's self-enrollment portal to set up Duo multi-factor authentication to use a smartphone app, fob, or landline. You use Duo to verify your identity when logging in to College websites or web applications.

Duo MFA - Lost Phone/New Phone

This article provides instructions for adding a new device to your Duo account if you have a new phone with the same number or still have access to your old device.

Duo MFA - Not Receiving Push Notifications from Duo Mobile

This article provides simple steps to follow if you're not getting Duo push notifications on your phone or tablet.

Duo MFA - Options Missing or Bypass Code Only

This article explains how to resolve an issue where your Duo login shows no authentication options or only a Bypass Code. This happens when Duo is set up using a device-specific method.

Duo Multi-Factor Authentication for SSO FAQ

Answers to frequently asked questions about the purpose and use of Duo for multi-factor authentication to verify identity of people using single sign-on when logging in to Pima College browser-based pages and applications.