Quick Start Guide for Your Cisco Phone

Introduction

All phones have the same function — connecting people via voice. Aside from the number keypad, though, they don't all have the same buttons. The Quick Start Guides for each model of the Cisco phones that Pima uses can help you learn what each button on your phone does and how to use them. Those guides contain illustrations that identify the phone controls, as well as short step-by-step procedures for common tasks you might perform with the phone. You can select the image of a phone in the group below to view the quick start guide for that model, or select a file attached in the lower-right of this article to download it.

Classroom Phone
(model 6821)
Standard Desk Phone
(model 7841)
Multi-Line Desk Phone
(model 6851)
Conference Phone
(model 8832)
Image of a Cisco phone that is the standard classroom phone at Pima College. Image of a Cisco phone that is the standard desk phone at Pima College. Image of a Cisco multi-line desk phone. Image of Cisco conference phone

This article also features links to articles in our Knowledge Base that detail each task separately. 

If neither of these resources answers your questions, create an IT Support ticket or contact the Service Desk at 520-206-4900.

Calling

Inside the College: Make internal calls using only the recipient’s four-digit extension. For example, to call the Service Desk, you would dial 4900.

Outside the College: Call external numbers using 10-digit dialing, even if the number has a 520 area code. For example, to call a local vendor, you would dial 520-555-4321.

International Calling: You must request and specify a need for international calling. The default is national calling.

Knowledge Base Articles

Setting Up Your Phone

Adjusting Display Contrast on Your Cisco Phone

Resetting Your Voicemail PIN on the Self-Service Portal

Selecting a Ringtone on Your Cisco Phone

Setting Up Voicemail on Your Cisco Phone

Recording a Custom Voicemail Greeting on a Cisco Phone

Sending Webex Voicemail to Your Email

Using Your Phone

Conducting Conference Calls on Your Cisco Phone

Forwarding Calls From Your Cisco Phone

Putting a Call on Hold on Your Cisco Phone

Searching the Directory on Your Cisco Phone

Transferring a Call on Your Cisco Phone

Using Redial on Your Cisco Phone

Using Speakerphone on Your Cisco Phone

Using Your Phone in a Call Queue

 

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