Searching the Directory on Your Cisco Phone

Picture of the standard desk phone with instructions for using the navigation pad and a rectangle highlighting the Directory button, whiich is just above and to the left of the one on the numeric keypad.

Steps to Take

  1. Press Contacts. 
  2. To change from the default category of All directories, press Category and select from available options.
  3. Enter your search term with the letters on the number keypad. That is, press 2 once for letter a, twice for letter b, and so forth.
  4. Press Search.
  5. Use the navigation keypad to select your target contact from the search results.
  6. To call the contact, press Call.
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