My Recently Visited Services

Assistance with non-pedagogical course component development such as modules, gradebooks, and other D2L tools (discussions, assessments and virtual classroom).

Use this service to request a list of all broken links for a course you teach or maintain and/or a quality review spot check for courses you teach or maintain.

Request Google Shared Drive or Network File Share Access.

Request an announcement be made through the D2L Channels

Submit and request course substitution and/or waiver forms for review and possible application to a student's MyDegreePlan audit.

Ensure you are signed-in in the top right corner of the page to see our full list of supported services. Use this general request form if you are unable to locate a more specific service via the Service Catalog above.

Request printer support or report a printing problem.

Ask questions regarding the HLC new additional location application request process, support for current additional location sites, or about how to properly close down an additional location.

Template test service

Request local administrator privileges for a PC/Mac workstations only.

Note: This ticket is NOT to request access to another employee's Y drive, Google Drive or other network drives. Please place a Google Service ticket for any Google-related services. (Service Catalog>Email, Calendars & Collaboration>Google Services)

D2L third party tools (LTI) requests.

Request assistance digitizing your department's records.

Request support or report a problem with classroom technology.

General D2L/Brightspace support if no other services apply.

Investigate whether textbook is available for a course, and verify whether a textbook is Accessible for readers with disabilities.

Request support or report a problem with with Google Hangouts Meet.

Use this service to request a special role on a course you do not directly teach.

Ask questions regarding SLO, PLO, CLO or any type of learning outcome, along with Program Review questions or issues. This service should also be used to ask questions or report issues regarding the eLumen system and/or training.

Technical assistance for Pima-owned software: Installation, general usage, troubleshooting errors, and assistance with contacting technical support.

Assistance and referral for general questions related to the college and instructional support.

Request a Pima Pressbooks account and/or get support to adapt, revise, remix and create OER.

Any request to Pima Community College’s Alt-Media team that may not fall into the other categories.

Request educational technology consultations, training, and support.