My Recently Visited Services

Get help connecting to the Pima Wireless Network.


Use this service to request that a new Shell course be created.


Technical assistance for Pima-owned software: Installation, general usage, troubleshooting errors, and assistance with contacting technical support.


Reset your password 24 hours a day / 7 days a week by answering your security questions or by email


Request support or report a problem with classroom technology.


Request a Pima Pressbooks account and/or get support to adapt, revise, remix and create OER.


Request Google Shared Drive or Network File Share Access.


Fill out this general request form if you are unable to locate a more specific service via the Service Catalog.


Any request to Pima Community College’s Alt-Media team that may not fall into the other categories.


Request VPN access to allow remote connections to the PCC network to access internal services including Banner, file shares, HVAC systems, or WinSCP.


Submit a request to purchase software for college-owned devices.


Instructor support for Google Meet, Drive, Gmail, Docs, Sheets, Forms, and Slides (one ticket can be submitted for all of your Google Workspace questions).


Need assistance with your MyPima account, including password resets, login issues, or accessing Pima systems like D2L, Office 365, or Google services? Request help here.


Review the accessibility of software, apps, websites, and D2L courses.


General D2L/Brightspace support if no other services apply.


Ensure you are signed-in in the top right corner of the page to see our full list of supported services. Use this general request form if you are unable to locate a more specific service via the Service Catalog above.


Assistance and referral for general questions related to the college and instructional support.


Request support for a new service or a modification to an existing Enterprise Systems supported service.


Request software or application installation on computers or mobile devices.


Request local administrator privileges for a PC/Mac workstations only.

Note: This ticket is NOT to request access to another employee's Y drive, Google Drive or other network drives. Please place a Google Service ticket for any Google-related services. (Service Catalog>Email, Calendars & Collaboration>Google Services)


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