My Recently Visited Services
Duo Multi-Factor authentication (MFA) is used to verify your identity to help keep your access secure.
Need assistance with your MyPima account, including password resets, login issues, or accessing Pima systems like D2L, Office 365, or Google services? Request help here.
Investigate whether textbook is available for a course, and verify whether a textbook is Accessible for readers with disabilities.
Hardware troubleshooting and repair for all PCC-owned computing devices assigned to employees and peripherals excluding printers.
Please use this form to submit a ticket for assistance with MyDegreePlan.
Reset your password 24 hours a day / 7 days a week by answering your security questions or by email
Request to upload IT assets into TeamDynamix.
Ensure you are signed-in in the top right corner of the page to see our full list of supported services. Use this general request form if you are unable to locate a more specific service via the Service Catalog above.
Submit a ticket to notify us of any IT-related issues affecting your hardware, software, or services.
Request a laptop or other IT-provided equipment.
Report a CQI problem with something other than the services above (Catalog/Curriculum, Assessment, Banner Course or Program Change, or Course Substitution/Waivers).
Technical assistance for Pima-owned software: Installation, general usage, troubleshooting errors, and assistance with contacting technical support.
Request VPN access to allow remote connections to the PCC network to access internal services including Banner, file shares, HVAC systems, or WinSCP.
Hardware needs to be moved from one location to another, use this form if you or someone else is moving to a new location. Hardware may include computers (desktops & laptops), tablets (iPads & Surfaces), printers, and peripherals.
Request software or application installation on computers or mobile devices.
Request updates to the catalog to include errors found, requests for catalog information, as well as questions regarding the Curriculog (curriculum processing)/Acalog (catalog) system and/or training.
Submit and request course substitution and/or waiver forms for review and possible application to a student's MyDegreePlan audit.
General CQI question if none of the other CQI services apply.
Need help with your CIS class virtual machine? Use this form to submit a help request!
Request Support for issues with virtual machines for your CIS program classes.
Request any change to the course and/or program information that is built in Banner.