My Recently Visited Services

Use this service to request a Zoom event.


Duo Multi-Factor authentication (MFA) is used to verify your identity to help keep your access secure.


Request Support for issues with virtual machines for your CIS program classes.


Need help with your CIS class virtual machine? Use this form to submit a help request!


Fill out this general request form if you are unable to locate a more specific service via the Service Catalog.


Report a CQI problem with something other than the services above (Catalog/Curriculum, Assessment, Banner Course or Program Change, or Course Substitution/Waivers).


Are you faculty or staff and need to report an issue or submit a request to the CIS department data-center technicians directly? Use this form!


Need assistance with your MyPima account, including password resets, login issues, or accessing Pima systems like D2L, Office 365, or Google services? Request help here.


General D2L/Brightspace support if no other services apply.


Use this service to request a special role on a course you do not directly teach.


Use this service to request that a new Shell course be created.


Submit a request to purchase software for college-owned devices.


Request support for a new service or a modification to an existing Enterprise Systems supported service.


Request support or report a problem with classroom technology.


Request a new phone, phone move, or other phone-related service.


Technical assistance for Pima-owned software: Installation, general usage, troubleshooting errors, and assistance with contacting technical support.


Request a new service, support or report a problem with any Google Services.


Request printer support or report a printing problem.


Hardware troubleshooting and repair for all PCC-owned computing devices assigned to employees and peripherals excluding printers.


Submit a ticket to notify us of any IT-related issues affecting your hardware, software, or services.


Ensure you are signed-in in the top right corner of the page to see our full list of supported services. Use this general request form if you are unable to locate a more specific service via the Service Catalog above.


Request software or application installation on computers or mobile devices.


Please use this form to submit a ticket for assistance with MyDegreePlan.


Request VPN access to allow remote connections to the PCC network to access internal services including Banner, file shares, HVAC systems, or WinSCP.