Accounts, Access, and Security

Articles to assist you in resolving issues with your PCC login credentials and passwords.

Categories (2)

Duo MFA

Duo multi-factor authentication (MFA) adds a second layer of security to protect Pima accounts from unauthorized access.
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MyPima Access

Articles specific to MyPima, including how to claim your account, reset your password, and troubleshoot issues.
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Articles (8)

Forgot Username

This guide will walk you through the process of retrieving your Pima Community College username using the Forgot Username tool.

How do I delete my Pima Account?

This article provides details on the college policy regarding account deletion and the automatic deactivation process for student accounts.

How Do I Fix Problems Signing In to MyPima or College Apps?

This article provides easy steps to fix common problems when you cannot sign in to Pima Community College websites.

How Do I Get Access to a Locked Door or Report Badge Issues?

This article provides instructions for faculty, staff, and authorized third parties who cannot gain entry to a campus door. It outlines the process for obtaining immediate physical assistance and the steps for reporting problems with authorized badge access.

How to Set Security Questions

This article provides instructions for setting up security questions for a Pima Community College account. Setting these questions ensures that account recovery is more efficient if a password is forgotten.

MyAccountManager Two-Step Verification Not Working

Provides solution to issue arising when two-step verification texts are not delivered to students, which prevents them from signing in to MyAccountManager.

Ninjio IT Security Training Overview

This article provides information on the college's Cybersecurity Awareness Training: Ninjio

What Is Single Sign-On (SSO)?

This article provides an overview of Single Sign-On and its application at Pima Community College.