Summary
This article describes how to gain access to and use Banner Document Management (BDM), and includes tips to make your browser most compatible with BDM.
Background
Banner Document Management is a record repository for College records. Departments currently using the system are Financial Aid, Registrar’s Office, and Sponsored Programs. To request access to BDM, employees should submit an eBar to be reviewed and approved by the functional areas. The BDM module is managed by Information Security - Information Assurance and Records (Gloria Coronado) with technical support from Enterprise Services - Banner Technical Support (Will Wildman). Records are managed and maintained by the Application owner (department).
Requirements
If working off-campus, you must first establish a secure remote connection by signing in to the VPN. For details, see this knowledge base article.
Process
Users who have approved access to BDM can retrieve documents after logging into banner.pima.edu.
- From a Banner form (for example, SPAIDEN) select Retrieve.

- The browser is redirected to https://bdm-prod-1.pcc-domain.pima.edu/AppXtender/datasources/PCCP and displays a page like the one shown here.

If the page does
not open:
- Clear your browser’s cache, and then repeat step 1.
For instructions on clearing the cache, see this knowledge base article.
- If the page does not open after clearing the cache, ensure it is not being blocked by your browser’s settings. To do that, add the Banner URL https://banner-pccp-prod.pima.edu to the list of pages allowed to open popups.
For instructions on allowing popups, see the below instructions for Firefox or instructions for Chrome.
- Click the applicable icon to begin your query.

How to Allow a Pop-Up in Firefox
To access the pop-up blocker settings:
- In the upper-right corner of your browser window, click the three horizontal lines menu ( ≡ ), and then select Settings.
- On the left, select Privacy & Security.
- Scroll down to the Permissions section.
- To the right of the “Block pop-up windows” checkbox, click Exceptions…, which opens the Allowed Websites dialog box.
- In the Address of website field, type or paste the address https://banner-pccp-prod.pima.edu, and then click Allow. The address appears in the list of sites that will be allowed to open pop-up windows.

- Click Save Changes.
How to Allow a Pop-Up in Google Chrome
To access the pop-up blocker settings:
- In the upper-right corner of your browser window, click the three vertical dots menu ( ⋮ ) and then select Settings.
- On the left, select Privacy and security, and then in the middle, select Site settings.
- Scroll down to the Content section and then select Pop-ups and redirects.
- To the right of “Allowed to send pop-ups and use redirects,” click Add.
- In the Site field, type or paste the address https://banner-pccp-prod.pima.edu, and then click Add.

The address appears in the list of sites that will be allowed to open pop-up windows.