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Some people have reported difficulty using icon links in Banner that should open your college email client and a new mail form with the recipient’s email address filled in.This article describes how to change system and browser settings to correct the situation.

How to delete temporary browser files, such as cookies, cached images and site data, etc. Clearing the cache can resolve some instances of anomalous browser behavior. Includes instructions for clearing the cache Google Chrome (both Windows and iOS), Mozilla Firefox, Microsoft Edge, Safari (both MacOS and iOS), and Opera.