Duo MFA - Adding a New Phone or Tablet to an Existing Duo Account

Introduction

This article provides instructions on how to add a new smartphone or tablet to an existing Duo multi-factor authentication (MFA) account.

How to Add a New Phone or Tablet to Duo

  1. Access the Portal: Navigate to the Duo Device Management Portal at: https://pima.login.duosecurity.com/devices.
  2. Authenticate: Log in with your credentials. When prompted for MFA, enter a Duo code or select the Other Options link on the login screen to choose a different authentication method.
    Screenshot of a Pop-Up authentication screen displaying the 3-digit code to enter in the duo app..
  3. Initiate Setup: When the dashboard opens, select Add a device.
    Screenshot of the Add a Device window
  4. Select Method: Choose Duo Mobile (recommended) from the list of options.
  5. Complete Enrollment: Follow the on-screen instructions to scan the QR code and link your device.
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