- Knowledge Base
- Computer & Software
- Software Overviews
- Duo MFA
This article provides instructions on how to add a new smartphone or tablet to an existing Duo multi-factor authentication (MFA) account. It also provides recovery steps for users who have lost access to their original Duo-registered device.
- Knowledge Base
- Telephone Services
This article provides detailed instructions on how to handle and report suspicious phone calls from Webex or Cisco phones. It covers the specific steps to take to ensure your security and alert Pima's IT cybersecurity team.
- Knowledge Base
- Computer & Software
When you request service for a phone or internet connection, you may need to provide the jack number on the wall plate. This guide will help you locate your Wall Jack ID or Jack Number, which is typically printed on a label attached to the wall plate itself.