Introduction
Clearing a browser's cache of website data and images can frequently resolve anomalous or glitchy browser behavior. This article includes instructions for clearing the cache on these browsers in use by the Pima College community:
Instructions
Google Chrome
To open an Incognito window in Google Chrome, follow these steps:
Windows and MacOS
- In the upper-right corner, next to your profile avatar, click the three vertical dots ⋮
- Click Delete browsing data.
- At the top, in the Time range drop-down menu, click All time to delete everything.
- Check the boxes for Cookies and other site data, and Cached images and files.
- Click Clear data.
For more information, please review Google's guide: Clear cache & cookies
iOS
- In the lower-right corner, tap the three horizontal dots ⋯.
- Tap Delete Browsing Data.
- Tap Clear Browsing Data.
- A pop-up window will appear where you can set a duration and select the browsing data you want to delete.
- Next to “Time Range,” select a duration. The default time range duration is 15 minutes.
- To select specific data you want to delete:
- Tap Browsing Data.
- Select the types of browsing data you want to delete.
- Tap Confirm.
- Tap Delete Browsing Data.
For more information, please review Google's guide: Clear cache & cookies
Android
- In the upper-right corner, tap the three vertical dots ⋮.
- Tap History, and then tap Clear Browsing Data.
- Set the Time Range to All Time and ensure there are check marks for Cached Images and Files and Cookies and Site Data.
- At the bottom of the screen, tap Clear Data.
- A pop-up window asks you to verify the data removal. Tap Clear Data again.
For more information, please review Google's guide: Clear cache & cookies
Mozilla Firefox
To open a Private Window in Mozilla Firefox, follow these steps:
Windows and MacOS
- In the upper-right corner, click the menu button ≡ and then click History.
- Click Clear Recent History.
- From the Time range to clear drop-down menu, click Everything.
- Under History, select both the Cache and Cookies options, and then click OK.
For more information, please review Mozilla's guide: Clear cookies and site data in Firefox
Microsoft Edge
To open an InPrivate window in Microsoft Edge, follow these steps:
Windows
- In the upper-right corner, click the three horizontal dots ⋯ and then click Settings.
- In the column on the left, click Privacy, search, and services.
- To the right of Clear browsing data now, click Choose what to clear.
- From the Time range drop-down menu, click All time.
- Check the boxes for Cookies and other site data and Cached images and files, and then click Clear now.
For more information, please review Microsoft's guide: View and delete browser history in Microsoft Edge
Apple Safari
To open a Private Browsing window in Safari, follow these steps:
MacOS
- On the Menu Bar, click Safari, and then click Preferences.
- Click the Privacy tab.
- Click Manage Website Data.
- Click Remove All, then Remove Now.
- Click Done.
For more information, please review Apple's guide: Clear your cache and cookies in Safari on Mac
iOS
- Go to the Safari app on your iPhone.
- Tap the open book icon, then tap the clock icon, and finally, tap Clear.
- Below Clear Timeframe, choose how much of your browsing history to clear.
- Note: If you have Safari profiles set up, select a profile to clear only the history of that profile, or select All Profiles.
- Tap Clear History.
For more information, please review Apple's guide: Clear your cache and cookies on iPhone
Opera
To open a Private Browsing window in Opera, follow these steps:
Windows and MacOS
- Press Ctrl+H (Cmd+H on MacOS) to open the History page.
- In the upper-right corner, click Clear browsing data.
- Select Cookies and other site data and Cached images and files.
- Click Clear data.
For more information, please review Opera's guide: How to clear cookies, cache, history – everything
Additional Troubleshooting
- Try a Different Browser
- If the issue persists, try accessing the website using a different browser.
- Reboot the Device
- If the issue persists after trying a different browser, try rebooting your device.
- Try a Different Computer
- If the issue continues to persist, try accessing the website from a different computer.
- If the issue persists, repeat steps 1-3 on the new computer.
- Contact IT
- If none of the steps above resolve the issue, please contact the IT Service Desk.