Summary
Steps to follow to use Pima's self-enrollment portal to set up Duo multi-factor authentication to use a smartphone app, fob, or landline. You use Duo to verify your identity when logging in to College websites or web applications.
Body
Introduction
This article provides an overview of the self-enrollment process for Duo Multi-Factor Authentication (MFA) at Pima Community College. Follow these steps to access the portal and select your preferred authentication method.
Getting Started with Duo MFA Using Self-Enrollment
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Access the Portal: In a new tab or window, open the Duo Self-Enrollment Portal.
Tip: Keep this window open to refer back to these instructions during the setup.
- Begin Setup: If this is your first time registering a device with Duo, the Welcome to Duo Security screen will appear.
- Select Next. The Select an option page will open, displaying the available authentication methods.
- Choose a Verification Method: Review the options below to determine which method best fits your needs.
- Duo Mobile App (Recommended): This is an application available for Android or iOS (iPhone and iPad). It is the most secure option for users with a smartphone or tablet and a data connection. (For setup steps, see the "Duo MFA - Enrolling the Duo Mobile App" article.)
- Security Key (Fob): A hardware "fob" is an alternative if you do not have a smartphone or a device capable of receiving SMS texts. You must first request a Hardware Token from IT. (For setup steps, see the "Duo MFA - Enrolling a Duo Security Key" article.)
- Phone Number (SMS or Voice): Use this to receive a text code on a basic cell phone or a voice call on a landline. This is the least secure option and is only available as a temporary solution while waiting for a hardware fob or if a smartphone is unavailable. (For setup steps, see the "Duo MFA - Enrolling a Phone Number in Duo" article.)
Need Help with Duo?
If you encounter issues during setup, please submit a Duo Support Ticket for assistance.