Body
Introduction
This article provides the procedure for Pima Community College staff members to request Banner access for external auditors, such as representatives from the Arizona Auditor General's Office.
Details
Step 1: Request Account Creation
- The Pima Community College employee who will collaborate with the external Auditor must send an email to ESC-employee-processing@pima.edu. This email must include the following information regarding the external Auditor:
- Full name
- Date of birth
- Employment start date
- Employment end date
- Purpose for the account (e.g., Arizona Auditor General's Office)
- The ESC will generate the account and reply with the Auditor's A number and Username once created.
- The auditor will also receive an email from pcc-identity@pima.edu with instructions to set up their account.
If the Auditor encounters issues setting up their account, please submit a Help with MyPima Account service, and the IT Service Desk team will assist.
Step 2: Submit a General Banner Request
Once the ESC provides the account information, the Pima Community College employee must submit a General Banner Request to configure the Banner account with the appropriate auditor permissions using the Auditor's number and Username.
The external auditor must have a provisioned account and an assigned A# before a General Banner Request can be submitted for auditor permissions.
Step 3: Request VPN Access
After Banner access is granted, the Pima Community College employee must submit a VPN Access Request on behalf of the external Auditor. This allows the external Auditor to securely log in to Banner from a remote location.