Introduction
This article provides detailed instructions on reporting suspicious phone calls. It covers the specific steps to take to ensure your security and alert Pima's IT cybersecurity team.
Questions
How do I report suspicious phone calls on my Webex or Cisco Phone?
- Note Important Details
- Before reporting, document the following information about the call:
- Time and date of the call.
- Phone number or caller ID displayed.
- Nature of the call, including any suspicious content or behavior.
- Report the Call
- Submit a Report a Telephone Problem ticket including all details gathered, these requests will be forwarded to our IT Security team for review.
How do I report suspicious phone calls on my personal device?
- Report scams and fraud to the Federal Trade Commission (FTC) - you do not need to contact the IT Help Desk
- Add your number to the FTC's Do Not Call Registry
- Block the caller using your phone's settings
- iPhone/iPads - Avoid unwanted calls
- Androids - Avoid unwanted calls
- NOTE: Your approach might differ based on your phone's manufacturer. For precise instructions, please search online for your specific phone make and model