Smartsheet Software Overview

Smartsheet is a versatile platform that blends spreadsheets with powerful work management and project collaboration tools.

Overview

Smartsheet is a work management and collaboration platform that helps teams organize, plan, and automate projects. It's a versatile tool combining the familiarity of a spreadsheet with the powerful features of a project management system.

Requirements

• A License is required to use this software; to request a license, submit a ticket through the Service Portal here.

Documentation

Installation

• No installation is required. Smartsheet is accessed entirely through a web browser.

Access Information

• Smartsheet is accessible via the login portal: app.smartsheet.com
  •  On the login page, select "Sign in with Google" and select your Pima email address to log in.

Common Issues

• Basic Troubleshooting
  • Attempt Basic Web Browser Troubleshooting
    • Follow the steps listed in the Clearing Browser Cache and Cookies Article. If this does not resolve the issue, submit a Report a Software Problem ticket.

Getting Support

Vendor Support

• Contact the Smartsheet Support team directly:
  • Email: support@smartsheet.com
• Smartsheet Support Portal

Internal Support

For additional assistance with Smartsheet, please submit a Report a Software Problem ticket.