Banner Document Management (BDM) Access

Describes how to access and use Banner Document Management, including tips to make your browser most compatible with BDM.

Background

Banner Document Management is a record repository for College records. Departments currently using the system are Financial Aid, Registrar’s Office, and Grant Services. Access to BDM goes through the eBar process.

BDM is managed by Information Security - Information Assurance and Records (Gloria Coronado) with technical support from Enterprise Services - Banner Technical Support (Will Wildman).

Process

Users who have approved access to BDM can retrieve documents after logging into banner.pima.edu.

1. From a Banner form (for example, SPAIDEN) select Retrieve.

2. The page is redirected to https://bdm-prod-1.pcc-domain.pima.edu.
3. Clear your browser cache. If necessary, see instructions in this knowledge base article.
4. If you don’t see a window like the one shown here, your browser settings may be blocking popups. To correct that, add the Banner URL – https://banner-pccp-prod.pima.edu – to the list of pages allowed to open popups. If necessary, use the below instructions for Firefox or instructions for Chrome.

5. Click the applicable icon to begin your query.

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How to Allow a Pop-Up in Firefox

To access the pop-up blocker settings:

1. In the upper-right corner of your browser window, click the three horizontal lines menu shown here, and then select Settings.
   
2. On the left, select Privacy & Security.
3. Scroll down to the Permissions section.
4. To the right of the “Block pop-up windows” checkbox, click Exceptions…, which opens the Allowed Websites dialog box.
5. In the Address of website field, type or paste the address https://banner-pccp-prod.pima.edu, and then click Allow. The address appears in the list of sites that will be allowed to open pop-up windows.

6. Click Save Changes.

How to Allow a Pop-Up in Google Chrome

To access the pop-up blocker settings:

1. In the upper-right corner of your browser window, click the three vertical dots menu shown here, and then select Settings.
   
2. On the left, select Privacy and security, and then in the middle, select Site settings.
3. Scroll down to the Content section and then select Pop-ups and redirects.
4. To the right of “Allowed to send pop-ups and use redirects,” click Add.
5.  In the Site field, type or paste the address https://banner-pccp-prod.pima.edu, and then click Add.

The address appears in the list of sites that will be allowed to open pop-up windows.