D2L/Brightspace Software Overview

Overview

PimaOnline utilizes D2L/Brightspace as its Learning Management System (LMS). This platform facilitates a wide range of online and hybrid courses, allowing for flexible learning opportunities. Through D2L/Brightspace, students can access course materials, submit assignments, participate in discussions, and take assessments from any location with Internet access.

Documentation

Installation

• No installation is required. D2L/Brightspace is accessed entirely through a web browser.

Access Information

• D2L/Brightspace is accessible to current Students and Faculty and can be accessed via the login portal: https://d2l.pima.edu
• D2L/Brightspace uses Single Sign-On with your MyPima credentials to log in.

Common Issues

• Basic Troubleshooting
  • Attempt Basic Web Browser Troubleshooting
    • Follow the steps listed in the Clearing Browser Cache and Cookies Article. If this does not resolve the issue, submit a request for D2L/Brightspace Support.
• Problem: Missing Courses
  • Solution: If your course does not appear in D2L, check your Registration Status via MyPima. If you are enrolled in a course but it does not appear, submit a request for D2L/Brightspace Support.

Getting Support

For Students

If you're a student needing D2L/Brightspace help, you have a couple of easy options:

• Submit a D2L/Brightspace Support request.
• Call the D2L/Brightspace Support Line at 1-877-325-7778.

For Faculty

Faculty members seeking D2L/Brightspace assistance can:

• Submit a D2L/Brightspace Support request.
• Contact the PimaOnline team directly:
  • Email: pimaonline@pima.edu
  • Phone: 520-206-2342