Duo MFA - Enrolling the Duo Mobile App (Smartphone Only)

Summary

This article provides step-by-step instructions for enrolling in Duo Multi-Factor Authentication (MFA) using the Duo Mobile App using only a Smartphone.

Body

Introduction

This article provides step-by-step instructions for enrolling in Duo Multi-Factor Authentication (MFA) using the Duo Mobile App. You can complete this process entirely on a smartphone (Single-Device Configuration).

Enrolling the Duo Mobile App (Smartphone Only)

Follow these steps to enroll in the Duo Mobile App using your smartphone directly.

  1. Access the Portal: In a new tab or window, open the Duo Self-Enrollment Portal.

  2. On the "Select an option" page, tap Duo Mobile.

  1. Enter your 10-digit phone number and tap Add phone number. (Tap, I have a tablet if using a tablet without a cellular plan.)
  2. Verify the number and tap Yes, it’s correct.

Smartphone Enrollment View

  1. Download the Duo Mobile app via the Apple App Store or Google Play Store.

  1. Open the app, then switch back to your web browser tab. Tap Next and then Continue on the Open Duo Mobile ​​​​​​page.
  2. When prompted with "Open in Duo Mobile?", tap Open. The app will automatically register your account without a QR code.
  3. Accept the default account name and tap Done.

Successful Registration

Note: To see the Duo MFA login process in action, you can watch this short video tutorial.

Need Help with Duo?

If you encounter issues during setup, please submit a Duo Support Ticket for assistance.

Details

Details

Article ID: 171408
Created
Thu 3/12/26 11:54 AM
Modified
Thu 3/12/26 12:05 PM

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