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Introduction
This article provides answers and solutions to common issues related to PrinterLogic. It covers adding printers on both MacOS and Windows computers, troubleshooting missing extensions, and other frequently encountered problems. This article is intended to assist users in resolving printer-related issues with the PrinterLogic system..
Questions
How do I add a Printer on a MacOS Computer
How do I add a Printer on a Windows Computer
I'm missing the PrinterLogic Extension.
- Open Google Chrome and type
chrome://extensions/ in the address bar.
- If the extension is listed, check if it's disabled.
- If the extension is missing, submit a Printer Support ticket.
The printer I want to add isn't listed in PrinterLogic.
- Verify that you are connected to the correct network.
- Ensure the printer is powered on and connected to the network.
- Submit a Printer Support ticket if the printer is not listed.
I am receiving error messages when trying to print.
- Note the exact error message for reference.
- Refresh Configuration
- Right-click on the printer icon on the taskbar (Windows) or the menu bar (MacOS)
- In the pop-up menu, select Refresh Configuration.
- Once refreshed, try printing once more.
- Ensure the printer is powered on and connected to the network.
- Submit a Printer Support ticket if the printer is not listed.
- If the error persists, submit a Printer Support ticket with details of the error message.