Clearing Browser Cache and Cookies

Summary

How to delete temporary browser files, such as cookies, cached images and site data, etc. Clearing the cache can resolve some instances of anomalous browser behavior. Includes instructions for clearing the cache Google Chrome (both Windows and iOS), Mozilla Firefox, Microsoft Edge, Safari (both MacOS and iOS), and Opera.

Body

Introduction

Clearing a browser's cache of website data and images can frequently resolve anomalous or glitchy browser behavior. This article includes instructions for clearing the cache on these browsers in use by the Pima College community: 

Instructions

Google Chrome

To open an Incognito window in Google Chrome, follow these steps:

Windows and MacOS
iOS
Android

Mozilla Firefox

To open a Private Window in Mozilla Firefox, follow these steps:

Windows and MacOS

Microsoft Edge

To open an InPrivate window in Microsoft Edge, follow these steps:

Windows

Apple Safari

To open a Private Browsing window in Safari, follow these steps:

MacOS
iOS

Opera

To open a Private Browsing window in Opera, follow these steps:

Windows and MacOS

Additional Troubleshooting

  1. Try a Different Browser
    • If the issue persists, try accessing the website using a different browser.
  2. Reboot the Device
    • If the issue persists after trying a different browser, try rebooting your device.
  3. Try a Different Computer
    • If the issue continues to persist, try accessing the website from a different computer.
    • If the issue persists, repeat steps 1-3 on the new computer.
  4. Contact IT
    • If none of the steps above resolve the issue, please contact the IT Service Desk.

Details

Details

Article ID: 136025
Created
Fri 1/7/22 7:59 PM
Modified
Tue 5/12/26 5:51 PM

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