"Your IT department has turned off signup for Office 365 Education. Contact them to complete signup." - Office 365 Error

Introduction

This article explains why users receive the error message: "Your IT department has turned off signup for Office 365 Education. Contact them to complete signup" when attempting to register via the Microsoft website. This message occurs because Pima Community College (PCC) manages licenses internally for all students, faculty, and staff.

Screen snippet of the Microsoft error message stating the IT department has turned off signup for Office 365 Education.

Details

Understanding the Error

The error message appears because Pima Community College disables individual sign-ups on the public Microsoft Education product page. PCC automatically provides the necessary licenses to eligible members of the college community.

How to Access Your Office 365 Account

Instead of signing up for a new account, users should log in with their existing college credentials.

Follow our Office 365 - How to Access your Office 365 Account article for more information.

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