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Introduction
This article provides instructions for running a full antivirus scan using the Cisco Secure Endpoint Antivirus software. A full scan within the last seven days is required to use the GlobalProtect VPN client to access Pima's network remotely.
Instructions
Follow the steps below to initiate a full system scan. Or you can watch a video of the scan process.
- Use either of the two methods below to open the Cisco Secure Endpoint app so you can start a full system scan:
- Method 1:
- In the lower-right corner of your screen, show the hidden icons by clicking the up arrow on the taskbar.
- Double-click the Cisco Secure Endpoint icon. The Secure Endpoint window opens.
- Method 2:
- In the Search box on the taskbar, type Cisco.
- Click Open. The Secure Endpoint window opens.
- Click Scan Now.
- Click Full Scan.
- A scan progress window shows details of the process.
- When the scan is complete, if it shows “no threats detected,” then click Close, otherwise contact the IT Service Desk at 520-206-4900.