Summary
This article provides steps to resolve the issue of a keyboard producing alternate characters, such as é, instead of standard characters.
Body
Details
You may find that your keyboard is producing unexpected characters when typing. This can happen with characters on the number row or special characters like /, ?, and \.
For example, instead of a / or ?, you may see é or É.
Solution
- Press Windows Key + I to open Settings.
- Navigate to the Time & Language tab, then click Typing.
- Select Advanced keyboard settings.
- Under the Override for default input method section, click on the drop-down list and ensure the correct keyboard layout is selected.
If these steps do not resolve the issue, please submit a ticket to let us know.