Aviation iPad Support - Public

Introduction

This article covers frequently asked questions regarding iPads provided to students by the Aviation Technology program.

Questions

• How can I get technical support for my Aviation Technology iPad?
  • Aviation Technology iPads are considered a student's personal device. Students can visit any campus Tech Corner for assistance, or contact the Aviation Technology Center Lab.
    • Tech Corner Locations and Hours
    • Aviation Technology Center
      • Program Assistant: 520-206-5910
      • Program Coordinator: 520-206-5914
      • Aviation Lab/Tool Room: 520-206-5901
         
• I have already graduated, but my iPad says it is managed by Pima:
  • To request that an iPad be removed from Pima Community College's management systems after graduation, follow the steps below:
    1. Contact the Aviation Lab
       • The Aviation Lab will verify your request and reach out to IT to perform the next steps.
       • You will receive confirmation from IT or the Aviation Lab staff when your iPad has been removed from all management systems.
    2. Perform a Factory Reset
       • After you receive the confirmation, perform a factory reset to remove the Pima-managed profile from the device.
       • For instructions on performing a factory reset, refer to Apple's support page:
         • [External Link] Restore your iPhone, iPad, or iPod touch in iTunes on PC