Adobe Apps for Staff: Installing Creative Cloud Apps

Introduction

This article provides the procedure for Pima Community College faculty and staff to download and install Adobe applications.

Note: Adobe Acrobat is automatically installed for all staff members, so you won’t need to use this process to install it.

Faculty and staff can also install Creative Cloud Apps on their personal devices. See Personal Devices below.

Instructions

If you need to install and use a Creative Cloud app that isn’t available in a web-based version, follow these steps to install the software on college-owned devices. 

If you have already signed in to the desktop Creative Cloud app, skip over the Signing In... portion below and go directly to Installing Specific Applications.

Signing In to the Adobe Creative Cloud App

  1. Open the Adobe Creative Cloud app by doing one of the following:
    1. On the taskbar, click the Creative Cloud icon, shown here.
      Image of the Creative Cloud icon, a stylized cloud on a rainbow color wheel background.
    2. If the Creative Cloud icon isn’t on the taskbar, press the Windows key (), type Creative, and then click Open in the panel to the right.
      Screen capture showing the Creative Cloud app icon in the search results pane.
  2. When the Sign In window opens, in the Email address box, enter your full Pima email address (i.e., username@pima.edu), and then select Continue.
  3. When prompted to select an account type, select Company or School Account.
  4. Complete the login process via the Pima Single Sign-on page by entering your username and password.

Installing Specific Applications

  1. Open the Adobe Creative Cloud app.
  2. On the left, select the Apps icon to browse the display of available applications.
    A screenshot of the Adobe Creative Cloud App home page, with the Apps tab highlighted.
  3. Install in the box of the app you want to download and install.
    A screenshot of the Adobe Creative Cloud app with the Install button for Photoshop highlighted.
  4. The software begins to download and install.
    A screenshot of the Adobe Creative Cloud App showing the Photoshop app installing at 31%.
  5. When it is finished, click the Open button to launch the app.
    A screenshot of the Adobe Creative Cloud app with Photoshop displaying an Open button, indicating it has been installed.

Installing on Personal Devices

  1. Sign in to adobe.com [External Link] with your full PCC email address.
  2. Click on the Apps icon to see the software available for download.

Need Help with Adobe Apps?

Troubleshoot Installation Issues

If you experience issues installing Adobe applications, submit a Report a Software Problem Ticket to the IT Service Desk.

Resolve Licensing Errors

If you encounter licensing errors or access prompts, follow the instructions in the Adobe Creative Cloud - License Troubleshooting guide.

Access Adobe Training

To learn how to use specific Adobe applications, explore tutorials and guides in the Adobe Help Center [External Link].

 

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This article provides basic troubleshooting steps to resolve Adobe Creative Cloud licensing issues.
This article provides an overview of Single Sign-On and its application at Pima Community College.

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