Introduction
This article provides the procedure for Pima Community College faculty and staff to download and install Adobe applications.
Note: Adobe Acrobat is automatically installed for all staff members, so you won’t need to use this process to install it.
Caution: Creative Cloud apps are full-featured professional tools that require many gigabytes of your hard drive space, not just to install but also to operate. To avoid running out of space, be sure to install only the Creative Cloud apps you need.
Faculty and staff can also install Creative Cloud Apps on their personal devices. See Personal Devices below.
Instructions
If you need to install and use a Creative Cloud app that isn’t available in a web-based version, follow these steps to install the software on college-owned devices.
If you have already signed in to the desktop Creative Cloud app, skip over the Signing In... portion below and go directly to Installing Specific Applications.
Signing In to the Adobe Creative Cloud App
- Open the Adobe Creative Cloud app by doing one of the following:
- On the taskbar, click the Creative Cloud icon, shown here.

- If the Creative Cloud icon isn’t on the taskbar, press the Windows key (), type Creative, and then click Open in the panel to the right.

- When the Sign In window opens, in the Email address box, enter your full Pima email address (i.e., username@pima.edu), and then select Continue.
- When prompted to select an account type, select Company or School Account.
- Complete the login process via the Pima Single Sign-on page by entering your username and password.
Installing Specific Applications
- Open the Adobe Creative Cloud app.
- On the left, select the Apps icon to browse the display of available applications.

- Install in the box of the app you want to download and install.

- The software begins to download and install.

- When it is finished, click the Open button to launch the app.

Installing on Personal Devices
- Sign in to adobe.com [External Link] with your full PCC email address.
- Click on the Apps icon to see the software available for download.
Need Help with Adobe Apps?
Troubleshoot Installation Issues
If you experience issues installing Adobe applications, submit a Report a Software Problem Ticket to the IT Service Desk.
Resolve Licensing Errors
If you encounter licensing errors or access prompts, follow the instructions in the Adobe Creative Cloud - License Troubleshooting guide.
Access Adobe Training
To learn how to use specific Adobe applications, explore tutorials and guides in the Adobe Help Center [External Link].