Overview
Request support for a new service or a modification to an existing Enterprise Systems supported service.
Details
When submitting a ticket you will be asked to select a Service Category, an Application Group, and an Application. Depending on the options selected you may also be requested to provide more information.
Service Categories:
| Data Request |
A one-time data request. |
| Development Services |
Request development services |
| New Pima Report |
Request a report for data that will be needed on an ongoing basis. |
| Business Process or Systems Analysis |
Request an analysis and recommendation for a new or existing business process or system. |
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| Other Service Request |
Request for service not fitting prior categories. |
Application Groups and Applications:
| Banner - Pima Community College's ERP |
Third Party Applications |
Pima Custom Applications |
| Accounts Payable |
Ad Astra Scheduling |
Adjunct Faculty Workflow |
| Employee Self Service |
Campus Logic - Financial Aid |
ePar |
| Faculty Self Service |
Curriculum Management |
eBAR (Banner Account Request) |
| Finance |
DegreeWorks |
Tuition Waiver |
| Financial Aid |
Elevate-NonCredit |
Grade Change Workflow |
| Fixed Assets |
eLumen |
Health Related Professions Application |
| General |
Enrollment Rx |
NW Lab Application |
| Human Resources |
Equifax |
Pima Reports |
| Payroll |
eTranscripts |
Other |
| Position Control |
Form Fusion |
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| Procurement |
Intellecheck |
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| Student |
MyCareerCenter-Cornerstone |
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| Student Accounts |
PimaConnection-Starfish Advising |
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| Student Self Service |
Prior Learning Assessment-Portfolium |
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| UC4 Scheduling |
Salesforce |
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| Other |
Touchnet |
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Travel/Expense Management-Concur |
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Other |
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