Body
To be granted access to send encrypted emails an
Email Encryption request ticket
MUST be submitted.
Details
How to send encrypted email to non-Pima email addresses.
It is necessary to send encrypted email when corresponding ePHI (electronic Protected Healthcare Information) with users who do not have a @pima.edu email address. Encrypting the email ensures that the recipient has received the message without being intercepted by an unintended third party.
Instructions
- Compose your email as you normally would.
- In the subject line of the email include [encrypt]
![Image of an email to be sent, with the word encrypt surrounded by Squair brackets. ex. [encrypt]](https://service.pima.edu/TDPortal/Images/Viewer?fileName=0f60030c-bf88-4009-8d2c-5108729bb602.png)
- Send the email.
- The recipient will receive a message informing them they have a new secure email message from Pima Community College. They will need to click the “Open Message” button in order to read the message.
- The recipient will be sent to a webpage where they will either create an account or login to their account to view the message. They will be able to view the message upon login to the account until the message’s expiration date (30 days).
If there are any issues or concerns, please contact IT Security at it-security@pima.edu
For how to create an account and view these emails once received please see the Guest Account Request - How to Access Encrypted Email KB Article.
Additional Resources