Guest Account Request - How To Access Encrypted Email

Introduction

This KB Article will outline how to access encrypted email sent to you by the college for the use of accessing your guest account login credentials.

Details

  1. Open the Encrypted Email
    • Check your inbox for the encrypted email. Open it and click the large gray "Open Message" button.
  2. Register for Secure Email (First-Time Users)
    • If this is your first time using Pima’s secure email system, click the "New to secure email?" button at the bottom center of the page and select "Register."
    • If you’ve used Pima’s secure email system before, log in using your existing credentials. If needed, use the "Forgot your password?" option to recover your password.
    • Note: The password created during this process is NOT the password for the guest account.
  3. Set Up Your Account
    • Enter the email address where you received the encrypted email.
    • Create a password that meets the system’s requirements and confirm it. Click the gray "Register" button to complete this step.
  4. Confirm Your Email Address
    • Check your inbox for a confirmation email from notification@pimaedu.secureemailportal.com. This email might be in your spam folder.
    • Open the email and click the provided confirmation link.
  5. Activate Your Account
    • On the confirmation page, click the "Activate" button.
    • After activation, click "Continue" to proceed.
  6. Access Your Encrypted Inbox
    • Return to the login page and sign in with the credentials you just created.
    • You can now view the encrypted email and retrieve your guest account login credentials.

 

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