Guest Account Request - How To Access Encrypted Email

Overview/Introductions:

This KB Article will outline how to access encrypted email sent to you by the college for the use of accessing your guest account login credentials.

Details:

1. Upon receiving your encrypted email, navigate to your inbox, open the email and select the large, gray "Open Message" button.
2. If this is your first time using Encrypted Email with Pima Community College, select the bottom center option on the new screen presented to you which reads "New to secure email?" Click the "Register" button to continue.
   1. If you have used Pima Community College's email before, simply use the credentials that you created when you first used the system. Leverage the "Forgot your password?" option if you need assistance recovering the password on an existing account.
3. On the next screen, you will be asked to provide an email address. This will be the address you received the encrypted email on. Set a password, observing the password requirements, and confirm it on the third text box. Once all fields have been filled out, click the gray "Register" button at the bottom right corner.
4. You will receive a confirmation email to the email address you provided in step 3. This email might reside in your spam folder and is coming from the email address notification@pimaedu.secureemailportal.com. Open this email and click the link.
5. On the confirmation page you are sent to, Select the "Activate" button to activate your account. On the next screen select "Continue."
6. At the sign in page once more, you may now log in with the account credentials you just created. You should now be in your encrypted inbox and able to view all encrypted message sent to you.