How to Set Security Questions

Introduction

This article provides instructions for setting up security questions for a Pima Community College account. Setting these questions ensures that account recovery is more efficient if a password is forgotten.

Requirements

  • Duo Multi-factor Authentication must be configured before security questions can be set.

Details

To set up security questions, follow these steps:

  1. Navigate to account.pima.edu/securityquestions.
    • Alternatively, navigate to MyPima and search for "Security Questions," then select the Account Security Questions Tool from the list of results.
      Screenshot of the MyPima search tool with "Account Security Questions"
  1. Select Security Settings from the navigation tab.
    • For PC users:
      Screenshot of the account.pima.edu/securityquestions page with the Security Settings button highlighted
    • For Mobile Users:
      Screenshot of Mobile Browser with Menu Icons highlighted
  2. Click the question box to select a question from the provided list.
    Screenshot of the account.pima.edu/securityquestions page with a list of recover questions
  3. Enter an answer for the chosen question. Answers must be at least 4 characters long.
  4. Repeat this process until all 3 questions are answered.
  5. Select the Save button once all questions and answers are complete.
    Screenshot of the Save button