Description
This article provides a simple guide to common IT jargon, offering plain-language explanations for technical terms used in Information Technology, making it easier for users and IT professionals to communicate and collaborate effectively.
Details
| IT Term |
Alternate Name(s) |
Description |
| VPN |
- GlobalProtect
- Secure Network
|
Pima utilizes Palo Alto's VPN, Global Protect. A Virtual Private Network (VPN) allows users to establish a secure and encrypted connection to a private network over the Internet, allowing access to internal resources like Banner and Share Drives. |
| Google Drive |
|
Pima formerly relied on the NAS to allow users to store their data but has now shifted to Google Drive for personal storage. |
| NAS |
- Share Drive
- Y Drive
- Letter Drive
|
While the NAS is still active, the user's personal data folders (Y drive) are being phased out. Individual departments do still have their own share drives on the NAS for example Finance or ADR. |
| D2L Shell |
- Course Template
- Course Copy
|
D2L shells are templates for a course including basic setup like folders, modules, and more. They are setup and handled by the D2L support team. |
| ListSrv |
- List Server
- Group
- Mailing List
- Distribution List
|
The term ListSrv refers to a distribution list of email addresses. This term is no longer used as the college utilizes Google Groups to send messages to a list of users. |
| Banner |
- SIS
- Student Information System
- Banner 9
|
Banner is an Information System utilized by Pima for managing student and staff data, including class registration, student records, and financial aid. |
| PCC Number |
|
A PCC Number is a unique identifying tag on college-owned equipment, such as computers and printers. It is a white sticker with a barcode and a number, used for inventory and tracking purposes. |