Pearson Support

For any issues regarding Pearson products, attempt the following:

Note: If you need assistance with any Pearson products that are non-technical, please contact your instructor. 

Step 1. If your issue is with Pearson, please contact Pearson 24/7 Technical Support. The toll-free support number and other contact information can be found at https://support.pearson.com/getsupport/s/?tabset-dd12d=1

Step 2. Run the Pearson browser tune-up wizard to ensure your system is compatible.

1. Google search "pegasus Pearson browser check"
2. Select the option titled "Your Browser - Pearson Browser Check"
   • http://browsertuneup.pearsoncmg.com/pegasus/all/
3. Make any necessary updates

Step 3. If compatible, attempt basic browser troubleshooting.

• Attempt on another browser
• Clear browser cache
• Run browser in Private mode
• Run Virus scan (if anti-virus program installed)