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For any issues regarding Pearson products, attempt the following:
Note: If you need assistance with any Pearson products that are non-technical, please contact your instructor.
Step 1. If your issue is with Pearson, please contact Pearson 24/7 Technical Support. The toll-free support number and other contact information can be found at https://support.pearson.com/getsupport/s/?tabset-dd12d=1
Step 2. Run the Pearson browser tune-up wizard to ensure your system is compatible.
- Google search "pegasus Pearson browser check"
- Select the option titled "Your Browser - Pearson Browser Check"
- Make any necessary updates
Step 3. If compatible, attempt basic browser troubleshooting.
- Attempt on another browser
- Clear browser cache
- Run browser in Private mode
- Run Virus scan (if anti-virus program installed)