Website Error - 404 Not Found

Summary

This article describes the steps to troubleshoot a 404 error when accessing a website or system.

Body

Details

When attempting to access a website, you may receive any of the following error messages: 

  • "404 Not Found"
  • "Error 404"
  • "HTTP 404 Not Found"
  • "The requested URL was not found on this server."

A 404 error occurs when the server cannot find the requested website page, often due to a broken link, a misspelled URL, or a page that has been moved or deleted.
A screenshot of the Google 404 error page.

Solution

To resolve a 404 webpage error, follow these steps:

  1. Verify the Website URL: Check the address bar to ensure the website URL is spelled correctly and does not contain typos.
  2. Perform Basic Browser Troubleshooting: Clear your browser cache and cookies, or try opening the webpage in an incognito window.
  3. Check for Outages: Visit status.pima.edu to see if there are any outages or service disruptions. 
  4. Report the Issue: If the previous steps do not resolve it, submit a Report a Software Problem ticket and include the website URL.
    • If the website is managed by an external organization rather than Pima Community College, the IT department will direct you to the external support team for further assistance.

Details

Details

Article ID: 173242
Created
Thu 5/28/26 5:25 PM
Modified
Thu 6/4/26 3:22 PM

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