Logging In to Voicemail for a Department or Shared Line

Summary

Describes the process for accessing a shared voicemail box.

Body

Introduction

If you are one of several people in your department or workgroup responsible for dealing with voice messages, use the following procedure to access the shared voicemail inbox.

Steps to Take

  1. To log in to the shared voicemail, press the Voicemail button on your phone.
    Photo of Cisco Phone numberpad, with the Voicemail button highlighted with a blue rectangle. The icon on the button is a stylized audio recording tape cassette.
  2. Wait for the automated voice to say, “If you are not calling from your own phone,” and then press the # key.
  3. Enter the four-digit voicemail extension, and then press the # key.
  4. Enter the PIN, and then press the # key.
  1. Follow the voice prompts to listen to, save, or delete voicemails.

 

Details

Details

Article ID: 170936
Created
Fri 2/20/26 7:56 PM
Modified
Wed 9/16/26 3:11 PM