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Introduction
The Menlo Security Isolation Platform (MSIP) is a cloud-based service that helps keep the College safer by treating all web traffic as potentially malicious. To neutralize threats, MSIP runs a remote, isolated copy of your entire web session in the cloud. It executes all active content, such as JavaScript, in its cloud environment and then uses its proprietary technology to send clean rendering data to your browser to display. This process creates a virtual air gap that prevents malware from reaching your device.
MSIP protects both Windows and MacOS devices whenever they are on the Pima Trusted Network; that is, when they are connected via:
- PCC Access Wi-Fi
- Hardwired connections
- The GlobalProtect VPN
In addition, MSIP protects Windows devices when they are off campus: at home, in a coffee shop, and so forth.
Instructions
Logging In
Upon first use, you may be prompted to sign in using Microsoft authentication.
Enter your full email address, yourusername@pima.edu, and your MyPima password.
Changes You’ll Notice
- On Windows devices, a new icon appears in your system tray, the Menlo Security Client (MSC).
- When you are on the Pima Trusted Network, the icon appears dimmed and disconnected. This is expected behavior; you are still protected.
- When you are not on the Pima Trusted Network, the MSC icon is illuminated and displays as Connected. This is expected behavior.
- Document Downloads: The most noticeable change is when you download documents. Menlo first scans the document for threats. After the scan, a safe preview of the document opens in your browser. You can then choose to download a safe PDF version or the original file.
- Menlo scanning the document before downloading.
- After scanning, the document is displayed for viewing.
- You can download a safe (PDF) version or the original version by clicking the down arrow in the upper right.
Need Additional Assistance?
Submit a Menlo Security Issue ticket in TDX, describing the issue.