Enabling the Multi Call Window Feature in the Webex App

Summary

Provides instructions to enable the Multi Call Window feature on the Webex App.

Body

Introduction

If you make and answer a lot of calls throughout your work day or you manage multiple lines or shared lines, the multi call window in the Webex app may help. In it, you can make and answer calls, get a quick view of your line status, and easily access some common calling features, such as mute, hold, share, conference, park, barge, transfer, and record.

Procedure

  1. In the app header, click your profile picture, and then select Settings > Calling > Multi Calls.
  2. Choose one or both of the available options to turn on the Multi Call window:
    • Check the Turn on Multi Call window check box.
    • Press Ctrl + Shift + X to hide or show the Multi Call window.
  3. Under Call window settings, select the Keep Multi Call window in front check box.
  4. Under Incoming calls, choose one of the following options:
    • Select Bring Multi Call window to front on incoming call.
    • Select Use default call notification.
  5. Click Save.

Image of the Cisco Phone Multi Call settings window.

Button Guide

Image of the multi-call window.

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Details

Details

Article ID: 160620
Created
Mon 2/26/24 3:33 PM
Modified
Mon 6/29/26 2:38 PM