Accessing Student Email

Summary

This article provides instructions for accessing your student email account and troubleshooting common issues related to email access.

Body

Introduction

This article provides instructions for accessing a Pima Community College student email account and troubleshooting common issues related to email access.

Details

Accessing Student Email

To access your student email account, follow these steps:

  1. Navigate to gmail.com
  2. Enter your student email address in the following format:
    • username@mail.pima.edu
  3. Select the Next button to be redirected to the MyPima Single Sign-On page.
  4. Enter your Pima username and password, then select Login to access your Inbox.

Troubleshooting Common Email Access Issues

Before proceeding with troubleshooting, ensure that you have claimed your MyPima account.

  1. Google Account Disabled or Does Not Exist
    • This issue can occur when our automation system does not automatically create your account.
    • Please submit a ticket, and we will create your account.
  2. Couldn’t Sign You In/No Security Keys
    • This issue occurs when your account is enrolled in Google’s Advanced Protection Program.
    • Please submit a ticket, and we can disable this option or re-enroll you in the program.

Details

Details

Article ID: 160391
Created
Wed 2/14/24 5:35 PM
Modified
Mon 2/2/26 1:29 PM

Related Articles

Related Articles (3)

Claiming Your MyPima Account
Provides instructions on how to claim your Pima account and set a password for accessing MyPima and college resources.
Setting Up Email Forwarding for Your Pima Student Email
Instructions for automatically forwarding a student email account to another email address.
What Is Single Sign-On (SSO)?
This article provides an overview of Single Sign-On and its application at Pima Community College.

Related Services / Offerings

Related Services / Offerings (2)

Email: Gmail, Google Groups
Request a new service, support or report a problem with any Google Services.
PCC Email: Gmail
Issues or questions related to the use of PCC mail, such as access to email accounts, requests to block or allow senders or recipients, recover deleted messages, and other functionality issues or requests.