Transferring a Call on Your Cisco Phone

This article describes the steps to use your Cisco desk phone to transfer a call to another person.

Introduction

When you transfer a call to another person, you can stay on the original call until the other person answers. This way, you can talk privately with the other person before you remove yourself from the call. If you don't want to talk, transfer the call before the other person answers.

Steps to Take

1. From a call that is not on hold, press Transfer, shown here.
2. Enter the other person’s phone number.
3. (Optional) Wait until you hear the line ring or until the other person answers the call.
4. Press Transfer again.